All of our Windows 7 machines have a built-in Recovery partition which shows at initial boot-up, just before Windows begins to load. This is used to restore your computer to its original factory state, which is especially useful when your Windows installation has been rendered un-bootable due to virus infection or accidental deletion of a critical system file etc. Use the arrow keys on your keyboard to select the Recovery option and then hit enter. This will take you through the recovery process.
By default, this menu appears for 30 seconds before it automatically chooses Windows as the option to boot to. You can change the timeout to something shorter if you wish; instructions can be found here.
Most of our Windows 10 machines will be supplied with a reinstall disk. To use this effectively, you should insert the disk into the disk drive and then switch your computer off. Now, switch your computer back on and start tapping the hotkey to display the boot menu (Dell and Lenovo is F12, HP is F9 etc. Google will help you find out your computers boot menu hotkey if you are unsure). Once you are at the boot menu, select the disk drive to boot to and the Windows 10 installation will begin.
If you did not receive a reinstall disk with your Windows 10 machine, fear not; you can download the Microsoft Media Creation Tool which will allow you to create a bootable USB drive to reinstall Windows 10. Click here to download the Media Creation Tool.
Once you have created the USB tool, use the same instructions above to boot to the USB drive, however select the USB instead of the disk drive.
When you have successfully reinstalled Windows, you will need to ensure that all of your device drivers have been installed correctly - even more so if you have purchased one of our gaming ready machines with a dedicated graphics card. Please click here for instructions on how to install your device drivers.